Common problem of wireless use

Wireless internet FAQ and troubleshooting ~

If the user inserts did not respond on the card on your laptop, but on other laptops but work.

This is generally the following reasons:

• wireless network card is not plugged.
• wireless network card driver problem.
• the interface is faulty or insufficient power supply.
• Incompatible
• operating system.
• any other network adapter driver installed.
• Windows driver certification issues.

Solutions are as follows~

• re-plug it into the card or other interfaces.
• completely uninstall the NIC driver re-install the driver.
• repair or adjust the supply voltage.
• Re-install the compatible operating systems.
• into the C: \ windows \ INF folder (Note: This is a hidden folder), all beginning with the oem inf file deletion, restart the computer, close and re-install antivirus software and firewall network card drivers.
• For Windows system (32 and 64), install the NIC driver before some, you need to restart your computer, press the F8 function key, forced to shut down after the drive authentication into the system, shut down after the anti-virus software and firewalls to install the driver.

Wireless Card hardware installation ~

• USB wireless network card, please insert the computer USB port, or use an extension cord plugged into the computer USB port.
• PCI wireless network card, please insert the chassis PCI slot in front of the computer is started.
• PCI-e wireless network card, please insert laptop Cardbus interface.

When the network card connected to the computer, the system will automatically pop up the hardware installation wizard to install the NIC driver:Click here to cancel, in the following we introduce install the driver.

Wireless Card Driver Installation

We provide the most comprehensive driver download. Click here.

As shown above, find your corresponding network card driver download.

After installation is complete, you can use.

Determine to Wireless Card version for laptop ~

• HP Part number = SPS
• Lenovo Part number = FRU
• DELL Part number = D/N
• Generic version ~ Most of use in Asus, Acer, Samsung, Toshiba, Sony, Fujitsu or other OEM Laptop.

Note: The wireless card using the corresponding need the appropriate machine. Otherwise it will cause incompatibility is not working.

Customer Service ~

We are committed to purchase a device card from OS-STORE professional testing to ensure quality.

In fact, many problems are very easy to resolve before our engineer’s eyes. Of course, you can also send questions with computer models to us. We will get back to you as soon as possible to help you.

If above are failed , We are apology to it can’t be resolved online. we recommend re-check the card for professional service in your local or return.